Privacy Policy – shiningstarpsychiatriccare

Privacy Policy for Shining Star Psychiatric Care

At Shining Star Psychiatric Care, we are committed to protecting your privacy. This policy outlineshow we collect, use, and safeguard your information when you visit our website or use our services

1. Information We Collect
We may collect the following types of personal information:

Name, address, email, and phone number
Date of birth and insurance information- Medical history and health information
Any information you provide through contact or intake forms- Communication preferences, including SMS consent

2. How We Use Your Information
We use your personal information for the following purposes:-

To provide psychiatric services, including evaluations, therapy, and medication management
To contact you regarding appointments, scheduling, and treatment-related communications
To respond to your questions or requests
To send appointment reminders or important updates via email, phone, or SMS (if you’ve given
consent)
To maintain HIPAA-compliant patient records
To comply with legal and insurance requirement

3. SMS Consent and Communication

If you choose to receive SMS (text) messages from us, you must opt in by completing a consent
form or checking a box on our intake form.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Your mobile number is used only to send you messages related to your care, such as appointment
confirmations, reminders, or scheduling updates.
You can opt out at any time by replying STOP to
any text message.

4. Information Sharing

We do not sell or rent your personal information. We only share your information in the following
situations:-

With your health insurance provider or pharmacy, as required for treatment or billing
With third-party service providers (e.g., electronic health record platforms) who help us operate our
practice
all of whom are HIPAA-compliant- When legally required (e.g., subpoenas, court orders, or public health reporting)

5. Data Security

We follow strict administrative, technical, and physical safeguards to protect your data.
All patient
information is stored in secure, HIPAA-compliant systems.

6. Your Rights

You have the right to:- Access or request a copy of your personal data-
Update or correct your information
Withdraw consent for communication at any time- Request deletion of your data where permitted by law

7. Contact Us

If you have any questions about this policy or your data, please contact:Shining Star Psychiatric Care

Email: info@shiningstarpsychiatriccare.com
Phone: (804) 441-7111