Shining Star Psychiatric Care is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information, particularly in connection with SMS communications.
We may collect the following personal information from you:
Full Name
Date of Birth
Phone Number
Email Address
Physical Address
Insurance Information (if applicable)
Communication Preferences (including SMS opt-in status)
Your personal information may be used for the following purposes:
To schedule and confirm appointments
To send appointment reminders and follow-up messages via SMS
To handle billing communications and inquiries
To provide care coordination and other administrative services
To improve our services and communication practices
We do not sell or rent your personal information to third parties. We may share your information with:
Healthcare providers and staff involved in your treatment
Insurance companies for billing and reimbursement
Service providers that help us manage communications and appointments (e.g., electronic health record systems, RingCentral)
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.
If you opt-in to receive SMS messages from ShiningStarPsychiatricCare, you may receive:
Appointment reminders
Follow-up and care-related messages
Billing and administrative updates
By opting in, you agree to receive text messages from ShiningStarPsychiatricCare. Standard message and data rates may apply. Messaging frequency may vary.
SMS consent is not shared with third parties or affiliates for marketing purposes. Your mobile information will remain private and will never be sold or distributed.
You may opt-out of SMS communication at any time by replying STOP. For assistance, reply HELP.
We use industry-standard security practices to protect your information from unauthorized access, alteration, disclosure, or destruction.
You have the right to:
Access the personal data we have about you
Request corrections to your information
Withdraw your consent for SMS communication at any time
File a complaint if you believe your privacy rights have been violated
If you have questions or concerns regarding this policy or your information, please contact:
ShiningStarPsychiatricCare
Email: info@shiningstarpsychiatry.com
Phone: (804) 606-2208
Website: https://shiningstarpsychiatriccare.com
These SMS Terms & Conditions govern how ShiningStarPsychiatricCare communicates with you via SMS (text messaging). By opting in to receive SMS messages from us, you agree to these terms.
ShiningStarPsychiatricCare uses SMS communications to improve patient care and ensure timely updates related to your treatment and services.
By opting in, you may receive text messages related to:
Appointment reminders and confirmations
Follow-up communications related to care
Billing inquiries and administrative messages
(Note: Marketing-related messages are not sent.)
Message frequency may vary depending on your interaction with our services, appointments, and care plans.
ShiningStarPsychiatricCare does not charge for SMS messages, but standard message and data rates may apply based on your mobile carrier plan.
ShiningStarPsychiatricCare is not responsible for any charges incurred from SMS communication.
You can opt-in to SMS messaging:
When submitting a contact or intake form on our website
By verbally consenting to receive text messages during intake or scheduling
To stop receiving SMS messages from ShiningStarPsychiatricCare, reply STOP to any message. You may also contact us directly at (954) 376-6313.
To get help or support, reply HELP to any message or call our office.
We respect your privacy and are committed to protecting your personal information.
Please review our full Privacy Policy for detailed information.
Important: SMS consent is not shared with third parties or affiliates for marketing purposes. Your consent and mobile data are private and used only for care-related communication as outlined above.
We may update these terms at any time. Continued use of SMS communication following such changes constitutes your acceptance of the new terms.
View our Terms of Service: https://shiningstarpsychiatriccare.com/terms-and-conditions
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