Terms and Conditions

SMS Terms & Conditions

These SMS Terms & Conditions govern how Shining Star Psychiatric care communicates with you via SMS (text messaging). By opting in to receive SMS messages from us, you agree to these terms.

1. Overview

Shining Star Psychiatric care uses SMS communications to improve patient care and ensure timely updates related to your treatment and services.

2. Types of SMS Communications

By opting in, you may receive text messages related to:

  • Appointment reminders and confirmations
  • Follow-up communications related to care
  • Billing inquiries and administrative messages

(Note: Marketing-related messages are not sent, and the third bullet regarding marketing was removed.)

3. Message Frequency

Message frequency may vary depending on your interaction with our services, appointments, and care plans.

4. Cost and Carriers

Shining Star Psychiatric care does not charge for SMS messages, but standard message and data rates may apply based on your mobile carrier plan.

Shining Star Psychiatric care is not responsible for any charges incurred from SMS communication.

5. Opt-In Method

You can opt-in to SMS messaging:

  • When submitting a contact or intake form on our website
  • By verbally consenting to receive text messages during intake or scheduling

6. How to Opt-Out or Get Help

To stop receiving SMS messages from Shining Star Psychiatric care, reply STOP to any message. You may also contact us directly at (804) 606-2208.

To get help or support, reply HELP to any message or call our office.

7. Privacy and Data Use

We respect your privacy and are committed to protecting your personal information.
Please review our full Privacy Policy for detailed information.

Important: SMS consent is not shared with third parties or affiliates for marketing purposes. Your consent and mobile data are private and used only for care-related communication as outlined above.

8. Updates to These Terms

We may update these terms at any time. Continued use of SMS communication following such changes constitutes your acceptance of the new terms.

View our Terms of Service at: https://Shiningstarpsychiatriccare.com/terms-and-conditions/